Privacy Policy

When you place an order or contact us, we receive your name, email, phone number, shipping address and the information you send in your message. Orders also include purchased items, amounts, an order number, payment method, sending-account name, payment confirmation/reference details and any payment screenshot you upload.

Zelle and Venmo process transfers under their own terms and privacy policies. We receive the confirmation information you provide and information available to us as the payment recipient; we do not ask for your banking password. Avoid including unrelated financial information in screenshots.

We use this information to review orders, reconcile received payments, fulfill shipments, provide tracking and support, investigate discrepancies and maintain necessary business records. Orders are confirmed only after payment is received. We may also use records to prevent misuse and meet legal obligations.

We do not sell personal data. We do not use your payment screenshot for advertising.

Lovable Cloud provides website hosting, order storage, private file storage and administrator authentication. Shipping carriers receive information needed to deliver your order. Payment services receive information you supply directly to them. Providers may process data under their own privacy terms.

We may disclose records when required by law, to respond to a valid legal request or to protect lawful rights and safety. We share only what is reasonably needed for the purpose.

The storefront saves your cart and research-use acknowledgement in your browser’s local storage. During checkout it uses session storage for a pending order number and the order confirmation. Customer accounts are not required. Administrator sign-in uses authentication storage to maintain the administrator’s session. These functions are separate from visitor analytics.

Lovable collects this data for us. Lovable’s analytics uses no cookies, stores nothing on your device, does not keep IP addresses and does not identify visitors. Lovable’s privacy policy explains how it handles it: Lovable’s privacy policy.

On the published site, pages visited, referral sources, country, browser, operating system, device type, time on site, page speed, errors and clicks on buttons and links are recorded for every visitor, without cookies and without identifying anyone. The editor preview is not counted. Detailed analytics is kept for 90 days and daily summaries for a year.

Fonts are loaded from Google Fonts; Google receives the connection request, which may include your IP address and browser information. Your browser or the providers you use may maintain their own technical storage.

We retain order, payment and support records for as long as reasonably needed to fulfill orders, address disputes, comply with legal or recordkeeping requirements and protect lawful business interests. Retention depends on the record and those obligations. We do not promise immediate deletion of records we are required to keep. Analytics retention is described above.

We use access controls and private storage for uploaded payment files, with time-limited access links for authorized review. No online system or transmission is completely secure. Send only information necessary for your order, and contact us if you suspect unauthorized access.

Email buypepplus@gmail.com to request access to or deletion of your personal information, or correction of inaccurate details. We may ask for enough information to verify your connection to the order. We will address requests as required by applicable law, subject to legitimate retention and legal exceptions.

pep+ is restricted to people aged 21 and older. We do not knowingly solicit orders or personal information from people under 21. Contact us if you believe such information has been provided so we can review and take appropriate action.

We may update this policy as our services or obligations change. The date at the top identifies the latest revision. Direct privacy questions to [Business legal name], doing business as pep+, at buypepplus@gmail.com.